Return Policy

🔄 Return Policy

At RootAPI Store, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.

🕒 Return Window

You may request a return within 7 days of receiving your order.

📦 Eligibility for Returns

To be eligible for a return:

• The item must be unused, in its original condition, and with original packaging intact.

• Digital or downloadable products are non-refundable once delivered.

• Some items may be marked as non-returnable (clearly noted on the product page).

💸 Refunds

Once your return is received and inspected, we’ll notify you of the approval or rejection.
If approved, your refund will be processed to your original payment method within 5–10 business days.

🔁 Exchanges

We only replace items if they are defective or damaged. To exchange an item, please contact our support team.

🚚 Return Shipping

Customers are responsible for return shipping costs unless the product is damaged or the wrong item was sent.

📩 Contact Us

To initiate a return or if you have any questions, please contact us at:
📧 contact@rootapistore.com
📞 +1 786-987-0903